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Coachtrans Australia is committed to protecting your privacy in accordance with the highest consumer protection standards.
Our privacy policy is designed with you in mind, and it is integral that you have a comprehensive understanding of our information collection and usage practices, as well as full confidence that ultimately, you have control of your personal information provided to Coachtrans Australia.
Throughout the booking process you will be required to provide the following information:
• Travel information
• Flight details
• Name
• Mobile phone number
• Email address
• Credit card details
This information is used to process your order and allow our customer service agents to contact you when necessary. Coachtrans Australia stringently protects your information and does not sell or rent such information to any third parties.
Coachtrans Australia reserves the right to send you promotional materials using the contact details you have provided. Should you prefer not to receive any such materials you may opt out by emailing your request to
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or sending it to:
Head Office
Coachtrans Australia
PO Box 300
Biggera Waters, QLD 4216
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By using this website:
• You agree that if you disclose your personal information to us, we may create a database record about you;
• You agree for us to collect information necessary to provide you with the service you have requested, and you agree that this information may be disclosed to service partners (who may be third parties) for those purposes;
• You agree for us to use cookies on your browser (unless you remove them);
• You agree that we can contact you with information about products and services which may be of interest to you (unless you have stated you do not wish to receive these communications); and
• Your continued use of the Coachtrans Australia website indicates your agreement with any future changes in this Privacy Policy.
Security Policy
Coachtrans Australia takes the responsibility of protecting its’ customers personal information very seriously and implements very secure online protection methods. This website is protected by VeriSign™ Secure Sockets Layer technology (SSL) and security certificates.
SSL is the most secure method for transmitting data across the Internet and VeriSign™ is known as the leading SSL Certificate Authority. The use of Verisign™ (SSL) certificates provides you with a way to authenticate that you are actually on our website. They also provide another layer of security for you to be confident that your information is secure. SSL protects information en route from your computer to us, and Verisign™ Certificate technology helps ensure that Coachtrans Australia is the actual recipient of this information. Once the data is transmitted to us we make sure that the personal information you send us is stored and managed securely once we receive it.
You may verify our security certificate by clicking on the following image:
Refund Policy
Cancellation made 24 hours prior to boarding; a cancellation fee of $10.00 will apply. Cancellation made within 24 hours prior to boarding a 50% cancellation fee will apply. Failure to board – nil refund will apply. |
